Processing time is typically 1–3 business days. During holidays, expect slight delays due to higher order volume — but we hustle to get your gear out quick.
Here are our estimated shipping delivery times:
US: 5–8 business days
Canada: 10–30 business days
Worldwide: 10–30 business days
We use Printify’s smart order routing to automatically choose the best print provider closest to you, often cutting down delivery time and emissions. If the exact item isn’t available, a similar one may be used.
Because everything is made-to-order, we can’t guarantee changes after an order is placed. If you need to cancel, Contact Us ASAP and we’ll try to catch it!
You’ll get a tracking email once your order ships. Keep an eye on your inbox (and maybe your spam folder just in case).
Yep! We ship worldwide. Heads up: customs fees may apply depending on your country.
If you’re outside the USA, customs duties or taxes might be charged when your order arrives. These fees are your responsibility. Customs policies vary based on country, package weight, size, and value.
First, check your shipping confirmation and verify that your address was correct. If you entered the wrong address, we’re happy to resend your order — but you’ll need to cover the cost. If it’s a Printify routing issue or confirmed lost in transit, we’ll work with Printify to sort it out for you.
First, check your shipping confirmation and verify that your address was correct. If you entered the wrong address, we’re happy to resend your order — but you’ll need to cover the cost. If it’s a Printify routing issue or confirmed lost in transit, we’ll work with Printify to sort it out for you.
All items are made-to-order, so unless they arrive damaged or defective, we can’t accept returns. Thanks for understanding!
If something’s wrong with your order (wrong size, damaged item, etc.), email us with photos within 7 days of receiving it. We’ll make it right, promise. If Printify routed your order and there’s a quality issue, we’ll file a claim for you.
We don’t offer direct exchanges. If you need a different size, Contact Us and we’ll help guide the process — but you’ll need to place a new order.
We don’t usually restock exact designs. Once they’re gone, they’re gone! Follow us for new drops.
Yes! Every product page has a size guide linked. Always check before you buy to get that perfect fit.
For EU customers:
All products sold to consumers in the EU and Northern Ireland include:
A 2-year legal warranty under Directive 1999/44/EC, covering goods that are faulty, defective, or not as described.
A 14-day right of withdrawal under Directive 2011/83/EU, allowing you to return your item for any reason within 14 days of receiving it.
To start a return or report an issue, just Contact Us with your order number and any relevant photos. We’ll help you sort it out quickly.
Our Policy (U.S. & Canada):
The Gnarly Vegan Co. does not offer an additional commercial warranty, but we do accept claims for misprints, defects, or mis-shipped items reported within 7 days of delivery.
If you received the wrong item or your product arrived damaged, send us a photo and your order number. If it checks out, we’ll send a replacement or refund you.
If your item goes on sale within 7 days of your purchase, Contact Us and we’ll hook you up with a one-time refund of the difference. We can do this through Stripe (our main payment processor), Apple Pay, or Afterpay — all support partial refunds. Just give us your order number and we’ll take care of the rest.
We accept Visa, Mastercard, American Express (via Stripe), Apple Pay, and Afterpay. We do not currently support PayPal.
Only one discount code can be used per order.
Sometimes packages are scanned early. Give it 48 hours. Still missing? Check with neighbors or your local courier. If you’re still stuck, Contact Us.
If your package is lost in transit, we’ll work with the courier and Printify to find a solution. If tracking shows “delivered” but you didn’t get it, we can’t refund or replace, so consider shipping to a secure location if possible.
Yes. Our t-shirts use Bella+Canvas 3001 tees made with 100% Airlume cotton in eco-conscious facilities. Hoodies and sweatshirts use Gildan’s Heavy Blend series (18000 & 18500), crafted with U.S. cotton and OEKO-TEX-certified polyester. Mugs are BPA and lead-free, dishwasher and microwave safe. We print with water-based, vegan inks, and always aim for sustainable, minimal-waste production.
Our products are printed and fulfilled by Printify partners based mostly in the USA and Europe. We use Printify’s order routing to automatically choose the provider closest to you to speed things up and reduce emissions.
We use print-on-demand production to avoid overstock waste. Our packaging is lightweight, recyclable, and we partner with print providers who prioritize eco-friendly practices.
Our appointed representative for GDPR and EU consumer regulations is:
HONSON VENTURES LIMITED
3, Gnaftis House, Flat 102, Mesa Geitonia, 4003 Limassol, Cyprus
gpsr@honsonventures.com
Yes. All products sold to EU and Northern Ireland customers come with a 2-year legal warranty, as required under Directive 1999/44/EC. If anything goes wrong with your item due to manufacturing defects during this period, just Contact Us.
Easy: Just go to our Contact Page and fill out the form. We aim to reply within 1-2 business days.
They’re all linked at the bottom of every page (aka “the boring but important stuff”). We’re GDPR-compliant and take your privacy seriously.
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