Welcome to The Gnarly Vegan Co., a trade name of The Gnarly Vegan Design Co. Inc.. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, place an order, subscribe to our emails, contact us, or otherwise use our services.
This Privacy Policy is intended to support compliance with applicable privacy laws, including Canadian privacy laws, British Columbia privacy requirements where applicable, Canada’s Anti-Spam Legislation (CASL), and, where applicable, privacy laws such as the GDPR, UK GDPR, and similar international data protection laws.
The Gnarly Vegan Co. is an online vegan clothing and merchandise store operating from Canada under the legal entity The Gnarly Vegan Design Co. Inc.. We sell print-on-demand apparel, mugs, and related products, with fulfillment provided through Printify and its production partners.
Our website address is: https://thegnarlyveganco.com
For privacy questions, customer service, or data protection requests, please contact us through our Contact Us page.
Depending on how you use our website, we may collect the following types of personal information:
We do not knowingly collect personal information from anyone under the age of 16.
We collect personal information in the following ways:
We use personal information for the following purposes:
Where privacy laws require a legal basis for processing personal information, we rely on one or more of the following:
If you subscribe to our newsletter or marketing emails, we may use your name, email address, subscription status, consent records, and email engagement information to send you promotional emails, product updates, discount offers, store announcements, and related marketing communications.
We use MailerLite to help manage email subscriptions and send marketing emails. Newsletter signup forms on our website may be created or processed using website tools such as Elementor, WordPress, WooCommerce, or related form systems. We do not need to publicly list the internal name of any mailing list, group, tag, or segment used inside our email marketing account.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us through our Contact Us page. Unsubscribing from marketing emails does not stop necessary transactional emails related to purchases, shipping, account activity, customer service, legal notices, or security.
We do not sell our email list.
If you place an order, create an account, request support, or otherwise interact with our store, we may send transactional or service-related emails. These may include order confirmations, payment confirmations, shipping notifications, account notices, customer service responses, cancellation updates, refund updates, and other necessary communications related to your use of our store.
We share personal information only as needed with trusted third-party service providers that help us operate our business. These may include:
These service providers are only authorized to use personal information as needed to provide their services to us, comply with legal obligations, or protect their systems and users.
Payments are processed by secure third-party payment providers. We do not store full credit card numbers on our website. Payment providers may collect and process payment details, billing information, fraud prevention data, and transaction records according to their own privacy policies and legal obligations.
Because we use print-on-demand fulfillment, order details such as your name, shipping address, selected product, size, colour, and order information may be shared with Printify and its production or shipping partners so your order can be produced and delivered.
Fulfillment partners may be located in different countries depending on product availability, customer location, shipping efficiency, and production routing.
We use cookies and similar technologies to operate and improve our website. Cookies may be used to:
We use CookieYes to manage cookie consent and provide cookie preference controls. You can update your cookie settings at any time through the Cookie Settings link in the website footer, where available.
We may use analytics tools to understand how visitors use our website, improve page performance, troubleshoot technical issues, and make our store easier to use. Analytics may include information such as pages visited, device type, browser type, approximate location, referral source, and general browsing behaviour.
Where required, optional analytics or marketing cookies are only used with your consent.
Some pages on this website may include embedded content or links to third-party websites, such as videos, images, articles, social platforms, payment providers, fulfillment services, or external resources. Embedded content from other websites behaves as if you visited that website directly.
Third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content. We are not responsible for the privacy practices of third-party websites.
Because we use service providers located in different countries, your personal information may be processed, stored, or accessed outside your province, state, country, the European Economic Area, or the United Kingdom.
Where required, we rely on appropriate safeguards for international data transfers, such as contractual protections, Standard Contractual Clauses, adequacy decisions, or other lawful transfer mechanisms.
Depending on where you live, you may have privacy rights regarding your personal information. These rights may include:
To exercise your privacy rights, please contact us through our Contact Us page.
You may also have the right to lodge a complaint with your local privacy regulator or data protection authority.
We only send marketing emails where permitted by law. This may include express consent, implied consent, or another lawful basis recognized under applicable email marketing laws. Every marketing email includes a way to unsubscribe.
We may still send transactional or service-related messages that are necessary for purchases, customer service, security, account management, legal compliance, or order fulfillment.
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us through our Contact Us page so we can review and delete the information where appropriate.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We use reasonable administrative, technical, and organizational safeguards to help protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Security measures may include secure hosting, encryption where appropriate, access controls, spam prevention, fraud monitoring, security plugins, backups, and monitoring for suspicious or unauthorized activity.
No website, server, payment system, or method of transmission over the internet can be guaranteed to be 100% secure.
Some product pages, packaging information, or related policy pages may include product safety, manufacturer, importer, or representative information required for product compliance. This information is separate from privacy and data protection contact information.
Where product compliance information is required, it may be provided on product pages, legal pages, order materials, or other appropriate areas of the website.
We may update this Privacy Policy from time to time to reflect changes to our website, service providers, legal obligations, business practices, or privacy requirements. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy regularly.
Please also review our Terms & Conditions, Returns Policy, Shipping Policy, and other applicable store policies for more information about purchases, shipping, returns, refunds, and customer rights.
For questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please visit our Contact Us page.
Thank you for trusting The Gnarly Vegan Co. 🌿 Stay rad and stay vegan!
